CERTICA.EU WEBSITE TERMS OF SERVICE
Section 1. General provisions
These Terms of Service (the "Terms") set out the conditions and rules for using the certica.eu website (the "Website"), to which the relevant rights are held by MOCKIT PROSTA SPÓŁKA AKCYJNA with its registered office in Płock, address: ul. Swojska 25A, 09-410 Płock, entered in the National Court Register (KRS) under number 0001062495, tax ID (NIP): 7743281916, REGON: 526618046 (the "Service Provider").
Under these Terms, the Service Provider provides electronic services within the meaning of Article 8(1)(1) of the Act of 18 July 2002 on the provision of electronic services (consolidated text: Journal of Laws 2024, item 1513) to users of the Website who are entrepreneurs within the meaning of Article 43(1) of the Civil Code of 23 April 1964 (consolidated text: Journal of Laws 2025, item 1071) (the "Service Recipients"), with full legal capacity, who use or intend to use the Website and its functionality.
The current version of the Terms is made available to the Service Recipient in the first instance, i.e. before the Service Provider begins providing Services electronically, and is available on the Website.
Section 2. Conditions for using the Website
Proper and secure use of the Website requires:
- a device, including a laptop, smartphone or tablet, with Internet access, with an up-to-date web browser that properly supports JavaScript and cookies and can download and save documents in electronic form, including in PDF format
- an active and properly configured email account
- an account on the Website
2. The Website and the Service are intended exclusively for entrepreneurs. By using the Website and the Service, the Service Recipient declares and warrants that they are not a consumer (i.e. they are an entrepreneur).
3. A Service Recipient who is a natural person conducting business activity declares that, given the specialist nature of the Service, the agreement concluded has a strictly professional character for them (arising from the subject of the business activity they conduct).
Section 3. The Service
The Service Provider enables Service Recipients using the Website to order a paid service consisting of preparing and/or downloading a report containing a set of data from publicly available national (PL) and foreign public registers concerning entrepreneurs in the transport industry (the "Service").
The Service is performed after the Service Recipient completes payment for the Service, in accordance with the payment methods available on the Website.
The report generated as part of the Service is made available to the Service Recipient electronically in the form selected by the Service Recipient from those available on the Website.
By placing an order on the Website, the Service Recipient agrees that the Service will be performed immediately and therefore waives the right to withdraw from an agreement concluded by electronic means.
The list of Services ordered by the Service Recipient is available on the Service Recipient's account on the Website (hereinafter referred to as the "Account") for a minimum period of 2 years.
The Website may also offer the Service in the form of trial access, which is free of charge, in accordance with the current offer published on the Website.
Section 4. Privacy Policy and personal data processing
1. The rules for processing personal data are set out in the Privacy Policy, which forms an integral part of these Terms and is available at https://certica.eu/de/datenschutz.
Section 5. Payment for the Service
1. The fees for using the Service are stated when the Service Recipient places an order for the Service. Prices shown for the Service offered by the Service Provider include information about VAT and are presented in Polish zloty.
2. Payments for ordered services are processed through the payment operator Stripe Inc.
3. By placing an order for the Service, the Service Recipient agrees to the transfer of their personal data (in particular first name and surname and email address) to the payment operator for the purpose of processing payment.
4. Invoices for purchased Services will be issued in accordance with the provisions of the Act of 11 March 2004 on value added tax via the National e-Invoice System (KSeF).
Section 6. Rights and obligations of the Service Provider
1. The Service Provider makes every effort to ensure that data available on the Website is up to date and consistent with the actual state of affairs.
2. The Service Provider is responsible for the conformity of the Service with a correctly placed order by the Service Recipient.
3. The Service Provider is not liable for the content, including the timeliness of information contained in databases in publicly available registers maintained and administered by the competent authorised entities, including administrative bodies.
4. The Service Provider is not liable for the manner in which the Service Recipient uses the Website or the Service, in particular for any economic effects and loss of benefits to the Service Recipient related to ordering the Service. Any claims regarding damage arising from use of the Website or use of the Service are excluded from the Service Provider's liability. The Service Recipient bears full responsibility for decisions, actions or omissions taken on the basis of data or information obtained from the Website.
5. The Service Provider reserves the right to block or delete a Service Recipient's account in the event of a breach of law, these Terms, or action detrimental to the Website.
6. The Service Provider reserves the right to suspend or discontinue the operation of the Website or the provision of Services.
Section 7. Complaints regarding the Service
1. The Service Recipient has the right to submit complaints regarding the performance of the Service by sending an email to the address provided on the Website under "Contact".
2. The Service Provider will respond to a complaint within no more than 14 days by email.
Section 8. Changes to the Terms
1. The Terms enter into force on the date of publication on the Website.
2. The Service Provider reserves the right to amend these Terms in the event of a change in scope, discontinuation of provision, or change in the conditions for providing Services.
3. In the event of a change to the Terms, the Service Provider will inform Service Recipients of the changes by email with at least two weeks' notice, or by posting a notice on the Website.
4. Any changes to the Terms will be published on the Website and enter into force on the date of publication, unless the Terms provide otherwise.
Section 9. Miscellaneous provisions
1. The Service Provider is not liable for interruptions and problems in using the Website resulting from force majeure or causes on the side of the Service Recipient or third parties.
2. The Service Provider reserves, and the Service Recipient accepts, that the Website and the Service may be unavailable for a period:
1) necessary to implement changes, conduct tests or remove failures on the Website
2) necessary to remove failures by external service providers whose services are essential for the operation of the Website (in particular hosting services);
3) necessary to remove the effects of force majeure;
4) in situations where the Service Provider has no access to data that is the subject of the Service for reasons beyond the Service Provider's control, in particular in the event of a technical failure of data sources such as publicly available public registers.
3. Any disputes related to the performance of the Service and the content of the Terms will be resolved by the court competent for the seat of the Service Provider, unless generally applicable law provides otherwise.
4. Any invalid or incomplete provisions of the Terms will be interpreted in accordance with generally applicable Polish law.
5. Matters not regulated by these Terms are governed by generally applicable Polish law, in particular the Civil Code and the Act on the provision of electronic services.